NOTE: This course is intended specifically for Emergency Medical Dispatcher Training; however, the course is open to EMS clinicians as well.
This course introduces call-takers to the Maine Call Receipt Transfer and Assessment Policy, which is designed to support emergency dispatch professionals handling mental and behavioral health calls for service. The course will review the policy components and demonstrate how to use the Behavioral Health Caller - Policy Decision Tree to determine the best pathway for connecting callers to the most appropriate resource.
Successful completion of this course by all Emergency Medical Dispatchers at your Center is one of four components required to facilitate the effective transfer of callers reporting non-emergency mental or behavioral health situations to a resource other than a response by public safety professionals, such as 9-8-8, also known as the Maine Crisis Line.
This course is designed to educate Maine EMS clinicians on the use of the BinaxNOW COVID-19 Antigen Card Test by Abbott Labs. The information contained in this training is current as of November 9, 2020. Please reach out to Maine EMS if you have any additional questions, comments, or concerns by emailing maine.ems@maine.gov